Kleengent – Complete FAQ List

Is Kleengent safe for my toilet’s flush system?

Yes. Kleengent is formulated to be gentle on modern toilet components, including rubber seals and plastic mechanisms. It won’t cause corrosion or clogging.

How long does one Kleengent tube last?

Each tube lasts 1–3 weeks, depending on how often the toilet is used.

How do I install Kleengent in my toilet?

Lift your toilet tank lid, place the tube opposite the water inlet, then close the lid. It activates automatically with every flush.

Will the water change color?

Yes. Each scent releases a light tint that matches its formulation. The color may vary depending on the variant you’re using—Blueberry Mint, Cherry Blossom, Mint Eucalyptus, or Lavender Berry—but all are designed to indicate active cleaning while keeping your toilet fresh.

Does it remove toilet stains?

Kleengent helps prevent limescale, yellowing, and hard water stains from building up. For old, existing stains, we recommend doing one manual cleaning before using Kleengent for maintenance.

What scents are available?

Kleengent comes in four long-lasting premium scents:
• Blueberry Mint
• Mint Eucalyptus
• Lavender Berry
• Cherry Blossom

Is it safe if my kids or pets touch the product accidentally?

Kleengent is designed with safety in mind, but it should still be kept out of reach of kids and pets. If contact happens, simply wash with water.

Does Kleengent help with odor control?

Yes. Its bleach-powered formula fights 99.9% of germs, neutralizes unpleasant smells, and keeps your bathroom smelling fresh after every flush.

Is the scent too strong?

No. The fragrance is lightly diffused with every flush—fresh, clean, and not overpowering.

Where can I order Kleengent?

Kleengent is available on Shopee, Lazada, TikTok Shop, and through official website and social media pages. Multiple pack sizes and bundle promos are offered.

Return and Exchange Policy

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Conditions for Returns

  • Items must be unused, unwashed, and in original condition with all tags attached
  • Products must be returned in their original packaging
  • Proof of purchase (receipt or order confirmation) is required
  • Sale and clearance items are final sale and cannot be returned

Exchange Policy

We gladly accept exchanges for different sizes, colors, or scents within 30 days of delivery. Simply contact our customer service team to initiate an exchange.

How to Return or Exchange

  • Contact our customer service team with your order number
  • Pack your item securely in its original packaging
  • Ship the item back to the address provided by our team
  • Refunds will be processed within 5-7 business days after we receive your return

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect. Exchange shipping is free for the first exchange.

Questions?

If you have any questions about our return and exchange policy, please contact us at support@kleengent.com